Growth-Driven General Manager, Dementia Care Home

Hartford Care Ltd; Alton; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Hartford Care Ltd’s Alton Place in Alton seeks an inspiring General Manager to lead a newly opened dementia and residential care home through its next growth phase. You will drive occupancy, build community links and shape the home’s culture and reputation locally, while ensuring the highest standards of care are delivered.

With full responsibility for the home, you will recruit, develop and support a high-performing team, oversee quality and compliance, and manage budgets as occupancy grows.

Qualifications

• Proven experience of filling beds and growing occupancy in a newly opened or low-occupancy care home.
• A management or leadership qualification (NVQ, RMA or Diploma at Level 5 minimum).
• Experience leading a residential or nursing home of a similar size.
• Strong knowledge of CQC Fundamental Standards and the NMC Code of Conduct.

Responsibilities

• Drive occupancy growth by building community links, working with referrers and assessing prospective residents.
• Show prospective residents and families around the home and be the face of Alton Place locally.
• Recruit, induct, train and develop the team as the home grows, building strong teamwork and high standards.
• Lead and inspire your team with a visible, hands-on presence trusted by residents and families.
• Ensure Alton Place meets CQC Fundamental Standards and the company’s own quality standards.
• Champion person-centred care for residents with dementia and residential care needs.
• Manage budgets, maximise occupancy and control costs as the home grows.
• Build strong relationships with families, GPs, district nurses, social services and the wider community.
• Carry out regular clinical audits and oversee medication, safeguarding, infection control, and health and safety

Skills

Bed occupancy growth

Leadership

Communication

IT skills

Commercial awareness

Team motivation

On-call flexibility

Education

NVQ/ RMA / Diploma Level 5

Job description

Hartford Care Ltd’s Alton Place in Alton seeks an inspiring General Manager to lead a newly opened dementia and residential care home through its next growth phase. You will drive occupancy, build community links and shape the home’s culture and reputation locally, while ensuring the highest standards of care are delivered.

With full responsibility for the home, you will recruit, develop and support a high-performing team, oversee quality and compliance, and manage budgets as occupancy grows.