Holiday Services Supervisor

National Trust; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known heritage organization in the UK seeks a Holidays Assistant Manager to provide exceptional service and lead operations for holiday accommodations. You will supervise team training, manage bookings, and ensure high housekeeping standards. The ideal candidate has experience in a holiday business, excellent communication skills, and proficiency in Microsoft Office. This role offers a range of benefits including a pension scheme, flexible working, and discounts. Join to help create memorable holiday experiences for guests.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at Trust places

Qualifications

• Practical operational experience in a holiday business.
• Ability to talk to and connect with diverse individuals.
• Experience achieving high standards of housekeeping and presentation.
• Demonstrated ability to supervise and support team members.
• Proficient in Microsoft Office applications.
• Familiarity with health and safety procedures and compliance writing.

Responsibilities

• Provide exceptional service to holiday guests.
• Supervise and lead team training and development.
• Coordinate rotas and manage stock control.
• Respond to incidents to ensure guest safety.
• Manage both desk and site duties effectively.

Skills

Operational experience in a holiday business

Strong communication skills

High standards of housekeeping

Supervisory and support skills

Confidence with Microsoft Office

Knowledge of health and safety procedures

Job description

A well-known heritage organization in the UK seeks a Holidays Assistant Manager to provide exceptional service and lead operations for holiday accommodations. You will supervise team training, manage bookings, and ensure high housekeeping standards. The ideal candidate has experience in a holiday business, excellent communication skills, and proficiency in Microsoft Office. This role offers a range of benefits including a pension scheme, flexible working, and discounts. Join to help create memorable holiday experiences for guests.