Holiday Chocolate Gift Advisor - Staff Discount & Perks

Hotel Chocolat; Glasgow; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Staff discount

Hotel stay discount

Incentives

Career progression

Job summary

Hotel Chocolat in the UK is hiring a Seasonal Sales Advisor for the busy Christmas period to help customers find the perfect gift and experience the magic of shopping in our stores, including learning about our Velvetiser.

You will be flexible and reliable, processing transactions, assisting with deliveries, replenishment and keeping the store and café area spotless, while supporting the team to deliver an exceptional customer experience.

Responsibilities

• Immersing our customers in the world of Hotel Chocolat and a store full of inspirational seasonal products including the perfect gift – the Velvetiser.
• Ensuring our customers find the perfect Christmas gift for everyone on their shopping list by discovering your customers’ reason for their visit, asking them key questions to establish their buying needs and checking for allergens throughout your time with them.
• Supporting the store team with deliveries and replenishment as needed.
• Processing transactions, refunds and exchanges at the till.
• Maintaining a high standard in our store and café areas to WOW our customers.
• If your store has a café area, you will prepare hot and cold drinks, ice creams and snacks according to our guidelines and processes whilst keeping the area immaculately clean.
• Supporting where you can to the success of your store and team.

Job description

Hotel Chocolat in the UK is hiring a Seasonal Sales Advisor for the busy Christmas period to help customers find the perfect gift and experience the magic of shopping in our stores, including learning about our Velvetiser.

You will be flexible and reliable, processing transactions, assisting with deliveries, replenishment and keeping the store and café area spotless, while supporting the team to deliver an exceptional customer experience.