Holiday Frontline Customer Assistant — Fast-Paced Service

Marks & Spencer Plc; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant to join its frontline team. You will engage with customers, share product knowledge, and help drive sales while maintaining store standards during busy shifts.

The role involves early mornings and variable hours; you will use Sparks App and in-store devices to assist customers and deliver a seamless shopping experience. This is a dynamic, target-driven role that rewards friendly communication, resilience, and a proactive

Qualifications

• Must be 18+ due to health and safety regulations.
• Experience in fast-paced retail environments is a plus.
• Willingness to work evenings, weekends and busy periods.

Responsibilities

• Deliver five-star service at pace and assist customers.
• Provide style advice and recommend products.
• Operate digital tools to enhance customer experience.
• Work across store areas to meet demand during peak times.

Skills

Customer service

Team player

Digital literacy

Flexibility

Shift work

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant to join its frontline team. You will engage with customers, share product knowledge, and help drive sales while maintaining store standards during busy shifts.

The role involves early mornings and variable hours; you will use Sparks App and in-store devices to assist customers and deliver a seamless shopping experience. This is a dynamic, target-driven role that rewards friendly communication, resilience, and a proactive