Frontline Sales & Service Specialist

Marks and Spencer; Lisburn; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant to be at the frontline of the UK\'s fast-growing retailer. You will deliver five-star service, advise on products, and help customers find what they need.

The role emphasizes resilience, team spirit, and a willingness to work across different store areas. Shifts include Week 1: Wed 08:15-17:00, Fri 08:15-17:00; Week 2: Wed 08:15-17:00, Sat 08:15-17:00.

Responsibilities

• Deliver five-star service at pace and embrace the transformation we are driving.
• Provide style advice or recommend and sell new products to customers.
• Utilise digital tools to enhance the customer experience and help customers find what they want.
• Be a resilient brand ambassador, contributing to a positive, high-energy store environment.
• Flexibly work across various store areas to meet changing retail demands and shifts.

Job description

Marks & Spencer is hiring a Customer Assistant to be at the frontline of the UK\'s fast-growing retailer. You will deliver five-star service, advise on products, and help customers find what they need.

The role emphasizes resilience, team spirit, and a willingness to work across different store areas. Shifts include Week 1: Wed 08:15-17:00, Fri 08:15-17:00; Week 2: Wed 08:15-17:00, Sat 08:15-17:00.