Holiday Food Retail: Frontline Customer Assistant

Marks and Spencer

Greater London

Presencial

GBP 12 000 - 17 000

Tempo integral

há 46 horas
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Vantagens oferecidas por esta oferta de emprego

Unsocial hours premium (£3/h) during ❤

Resumo da oferta

Marks & Spencer is recruiting for a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace, helping customers with product knowledge and recommendations.

You'll work as a resilient team player, comfortable with late shifts and using Sparks App to enhance the shopping experience. Strong customer demand requires adaptability and a can-do attitude.

Qualificações

  • Must be a resilient brand ambassador who thrives under pressure and delivers five-star service.
  • Flexible across various store areas; shifts vary and require adaptability.
  • Must be 18+ due to late-night hours and safety requirements.
  • Digitally confident and able to use Sparks App to enhance customer experience.

Responsabilidades

  • Provide five-star service at pace during busy periods.
  • Confidently recommend and sell new food products to customers.
  • Utilize Sparks App and in-store devices to assist customers and complete transactions.
  • Work collaboratively with store team to maintain a high-energy, efficient environment.

Conhecimentos

Customer service
Cash handling
Communication
Teamwork
Digital tools

Ferramentas

Sparks App
In-store devices

Descrição da oferta de emprego

Marks & Spencer is recruiting for a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace, helping customers with product knowledge and recommendations.

You'll work as a resilient team player, comfortable with late shifts and using Sparks App to enhance the shopping experience. Strong customer demand requires adaptability and a can-do attitude.

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