Holiday Food Customer Assistant

Marks and Spencer; Harrow; On-site; GBP 1,240,000 - 1,653,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and actively engaging with customers to meet demand.

You’ll use Sparks App and in-store devices to assist shoppers, work across different store areas, and adapt to changing retail needs. The role suits team players who thrive in a high-pressure environment and enjoy helping customers choose great products.

Qualifications

• Experience in delivering excellent customer service in a fast-paced environment.
• Able to communicate clearly and work well within a team.

Responsibilities

• Provide five-star service at pace and meet customer demand.
• Recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a resilient brand ambassador and support across store areas.

Skills

Customer service

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and actively engaging with customers to meet demand.

You’ll use Sparks App and in-store devices to assist shoppers, work across different store areas, and adapt to changing retail needs. The role suits team players who thrive in a high-pressure environment and enjoy helping customers choose great products.