Holiday Food Customer Assistant - Fast-Paced Frontline

Marks and Spencer; Whitstable; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer is looking for passionate Customer Assistants in our Food section. You will be on the frontline, delivering five-star service at pace and driving product knowledge across the latest food ranges.

Be ready to work in a high‑energy store, be digitally confident with Sparks and in-store devices, and be flexible to cover different areas. This is a frontline role with strong growth potential during peak periods.

Qualifications

• Frontline retail experience preferred
• Strong customer service mindset
• Able to work under pressure during busy periods

Responsibilities

• Provide five-star service to customers at pace
• Demonstrate product knowledge and upsell food items
• Utilise Sparks and in-store devices to assist customers
• Flexibly work across different store areas as demand requires

Skills

Customer focus

Team player

Communication

Job description

Marks and Spencer is looking for passionate Customer Assistants in our Food section. You will be on the frontline, delivering five-star service at pace and driving product knowledge across the latest food ranges.

Be ready to work in a high‑energy store, be digitally confident with Sparks and in-store devices, and be flexible to cover different areas. This is a frontline role with strong growth potential during peak periods.