Holiday Food Customer Assistant

Marks and Spencer; Reading; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be on the frontline of service. You will deliver five-star service at pace, use Sparks App and in-store devices, and adapt to busy store conditions.

Join a team that values resilience and a can-do attitude in a high-pressure environment. We’re looking for down-to-earth colleagues who thrive under pressure, build customer rapport, and confidently recommend our newest food products.

Qualifications

• Experience in customer service environments.
• Able to work in a fast-paced retail setting.
• Excellent communication and interpersonal skills.

Responsibilities

• Thrive in a high-pressure environment during peak times.
• Utilise Sparks App and in-store devices to assist customers and complete transactions.
• Be a team player and contribute to a positive, high-energy store atmosphere.
• Be flexible to work across various areas of the store as demand changes.

Skills

Customer service

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be on the frontline of service. You will deliver five-star service at pace, use Sparks App and in-store devices, and adapt to busy store conditions.

Join a team that values resilience and a can-do attitude in a high-pressure environment. We’re looking for down-to-earth colleagues who thrive under pressure, build customer rapport, and confidently recommend our newest food products.