Food Retail Frontline Associate

Marks & Spencer Plc; Douglas; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation. You’ll know M&S Food products well and confidently recommend new food lines to customers.

You’ll use Sparks App and in-store devices to enhance shopper experience. Join a frontline team in a high-pressure retail environment where flexibility and teamwork are essential, with shifts across store areas and a strong focus on customer

Qualifications

• Customer-focused individuals who thrive in a fast-paced environment.
• Willingness to learn M&S Food products and brands.
• Comfort using Sparks App and in-store devices to enhance the customer experience.

Responsibilities

• Deliver five-star service at pace while serving customers frontline.
• Promote and sell new food products, acting as a brand ambassador.
• Be flexible and ready to work across different store areas as needed.

Skills

Customer service

Teamwork

Retail experience

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation. You’ll know M&S Food products well and confidently recommend new food lines to customers.

You’ll use Sparks App and in-store devices to enhance shopper experience. Join a frontline team in a high-pressure retail environment where flexibility and teamwork are essential, with shifts across store areas and a strong focus on customer