Holiday Cottage Cleaner - Narbeth

National Trust; Wales; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Pension scheme

Free entry to NT places

Deposit loan

Season ticket loan

EV car lease

Perks at work discounts

Holiday entitlement 32 days

Flexible working

Employee assistance

Free parking

Job summary

The National Trust is seeking a Holiday Cottage Cleaner to prepare our cottages in the Stackpole area, Pembrokeshire. The role, internally known as Holidays Operation Assistant, focuses on delivering a warm, welcoming guest experience and keeping cottages pristine on changeover days.

You’ll work 5 hours per week with shifts Mon–Sat between 10:00 and 16:00, permanent contract; PPE is provided and safety is a priority. Includes several employee benefits.

Qualifications

• Focus on delivering great service to guests.
• Team player but able to work on your own when needed.
• Be well-organised and adaptable to changing tasks.
• Willing to learn new skills and follow role procedures.

Responsibilities

• Clean and prepare cottages on changeover days so they are pristine and welcoming.
• Ensure the cottage is well-presented and ready for guests.
• Identify and report repairs or odd jobs needing attention.
• Replace any broken items from store supplies when required.
• Carry out compliance checks to ensure guest and staff safety.

Skills

Great service

Team player

Well-organised

Adaptable

Willing to learn

Job description

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in the Stackpole area, with the possibility of covering in other areas of Pembrokeshire. Internally, you will be known as a 'Holidays Operation Assistant'.

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

What you'll be doing On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. During each changeover, you will also carry out compliance checks, to ensure the safety of guests and other colleagues. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Salary: 12.75 per hour Contract Duration: Permanent Working Pattern: You'll work 5 hours per week. Shifts could fall any day from Monday to Saturday, between the hours of 10:00am and 16:00pm, The package

The National Trust has the motto 'For everyone, for ever' at its heart.

We're working hard to create an inclusive culture, where everyone feels they belong.

It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places