Holidays Cottage Cleaner

Packagethe National Trust; Ilford; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking a Holidays Cottage Cleaner to prepare our popular holiday cottages in Kent, covering Sissinghurst and Scotney Castle. Changeover days are usually Mondays and Fridays, but can vary, including some Saturdays. This is a fixed term, seasonal, zero-hour role with weekend work and flexibility.

Full PPE is provided, and training is included. You'll help keep cottages pristine, welcoming guests and reporting repairs as needed.

Qualifications

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills

Responsibilities

• On changeover days, ensure cottage is pristine, well-presented and welcoming
• monitor for issues and report repairs or odd jobs
• replace broken items from store supplies when needed
• full PPE provided and extra safety measures in place

Job description

Holidays Cottage Cleaner

2026-10-04T19:46:38

Cranbrook

Greater London

GB

IG1 3

Any

2026-11-02T12:57:38.067

Job Description Summary

We're looking for a Holidays Cottage Cleaner to prepare our popular holiday cottages in Kent. This will be to cover shifts at Sissinghurst and Scotney Castle. Changeover days are often Monday and Fridays, but can be any day of the week and some Saturdays. Flexibility would be helpful.

Salary: £12.75 per hour

Contract: Fixed term contract until 26-Feb-#####

Hours/working pattern: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.

Interview dates: 21st, 22nd & 23rd October#####

Internal Role Name

Within the National Trust, you will be known as a 'Holidays Operation Assistant'.

Application Process

For this role, you'll need to complete our online assessment instead of using a CV or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

To find out more about what it's like to work within "Holidays" at the National Trust, watch our video.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the attached document. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programmeFree parking at most Trust places

Click here to find out more about the benefits we offer to support you.