Holiday Cafe Assistant: Fast, Five-Star Service Pro

Marks & Spencer Plc; Peterborough; On-site; GBP 9,800 - 12,000; Part time

Job summary

Marks & Spencer Plc in Peterborough invites applications for a Cafe Customer Assistant role in our busy M&S Café. This is a hands-on, high-pressure position requiring pace, calmness under pressure and delivering five-star service.

You’ll be a brand ambassador, recommending great food and drinks, using our digital tools to take and fulfil orders quickly, and keeping the café running smoothly even at peak times.

Qualifications

• You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly.
• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

Responsibilities

• You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly.
• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs.
• Flexibility is vital. You'll adapt quickly, working where needed with pace.

Job description

Marks & Spencer Plc in Peterborough invites applications for a Cafe Customer Assistant role in our busy M&S Café. This is a hands-on, high-pressure position requiring pace, calmness under pressure and delivering five-star service.

You’ll be a brand ambassador, recommending great food and drinks, using our digital tools to take and fulfil orders quickly, and keeping the café running smoothly even at peak times.