Cafe Customer Assistant - Fast-Paced Five-Star Service

Marks & Spencer Plc; Thurrock; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc in Thurrock invites applications for a Cafe Customer Assistant role within our store Café. You will deliver warm, five-star service, take orders quickly with digital tools, and help keep the cafe running smoothly during busy periods.

You'll need to stay calm under pressure, be a brand ambassador for M&S, and work flexibly across shifts. This is a hands-on, team-focused position with rewarding working environment.

Qualifications

• Hands-on, high-pressure role requiring pace and the ability to stay calm under pressure.
• Ability to work flexibly across shifts as required by busy periods.

Responsibilities

• Take and fulfil orders quickly using digital tools to keep customers moving.
• Maintain impeccable food safety standards while managing orders and queues.
• Act as a brand ambassador, delivering warm, five-star service.
• Support colleagues and contribute to a high-performance, fast-paced cafe team.
• Adapt to changing needs and work where needed with pace.

Job description

Marks & Spencer Plc in Thurrock invites applications for a Cafe Customer Assistant role within our store Café. You will deliver warm, five-star service, take orders quickly with digital tools, and help keep the cafe running smoothly during busy periods.

You'll need to stay calm under pressure, be a brand ambassador for M&S, and work flexibly across shifts. This is a hands-on, team-focused position with rewarding working environment.