Holiday Café Assistant: Fast, Five-Star Service

Marks & Spencer Plc; Birmingham; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in Birmingham is seeking an enthusiastic Café team member for the Christmas period. This hands-on, fast-paced role requires calm under pressure and a commitment to five-star service while preparing great food and drinks.

You’ll use our digital tools to take and fulfil orders quickly, manage queues, and keep service moving during peak times. Food safety standards must be upheld at all times.

Qualifications

• Customer-focused and friendly service is essential.
• Strong communication with customers and team encouraged.
• Ability to multitask and stay calm under pressure during busy periods.

Responsibilities

• Take and fulfil customer orders quickly and accurately.
• Provide warm, five-star service and product recommendations.
• Maintain food safety standards and cleanliness at all times.
• Assist the team during peak periods and help manage queues.

Skills

Customer service

Cash handling

Multitasking

English

Tools

POS system

Job description

Marks & Spencer Plc in Birmingham is seeking an enthusiastic Café team member for the Christmas period. This hands-on, fast-paced role requires calm under pressure and a commitment to five-star service while preparing great food and drinks.

You’ll use our digital tools to take and fulfil orders quickly, manage queues, and keep service moving during peak times. Food safety standards must be upheld at all times.