Holiday Café Assistant — Fast, Five-Star Service

Marks & Spencer Plc; Stevenage; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer plc in Stevenage is seeking a hands-on Café team member for busy Christmas periods. You will work across Sundays, Mondays, Tuesdays and Saturdays, delivering warm food and drinks with speed and accuracy.

You’ll be a brand ambassador, helping customers with recommendations while maintaining high service standards. The role requires digital confidence to take and fulfil orders quickly, strict attention to food safety, and strong teamwork to ensure smooth café operation during peak

Qualifications

• Be a brand ambassador delivering warm, five-star service.
• Be digitally confident and able to use store tools to take and fulfil orders.
• Maintain impeccable food safety standards during peak periods.

Responsibilities

• Take and fulfil customer orders quickly to keep queues moving.
• Ensure food safety and quality during busy shifts.
• Deliver five-star service even under pressure.
• Support colleagues and adapt to changing needs during peak periods.

Skills

Customer service

Digital literacy

Food safety

Teamwork

Job description

Marks & Spencer plc in Stevenage is seeking a hands-on Café team member for busy Christmas periods. You will work across Sundays, Mondays, Tuesdays and Saturdays, delivering warm food and drinks with speed and accuracy.

You’ll be a brand ambassador, helping customers with recommendations while maintaining high service standards. The role requires digital confidence to take and fulfil orders quickly, strict attention to food safety, and strong teamwork to ensure smooth café operation during peak