Holiday Café Assistant — Fast-Paced, Five-Star Service

Marks & Spencer Plc; Coventry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Coventry is looking for a Café Assistant to join the M&S Café team. The role is hands-on and high-pressure, focused on delivering five-star service and recommending food and drinks while ensuring smooth café operation during peak hours.

You'll work a Christmas pattern with fixed shifts, using digital tools to take orders, stay efficient, and maintain top food safety standards in a fast-paced store environment.

Qualifications

• Digital literacy essential to take and fulfil orders quickly.
• Maintain impeccable food safety standards while managing orders and queues.
• Deliver five-star service even during peak times.
• Be flexible and adaptable, supporting colleagues as needed.

Responsibilities

• Take and fulfil orders quickly using digital tools to keep customers moving.
• Maintain high food safety standards while juggling orders and queues.
• Provide fast, calm service and five-star experience during busy periods.
• Support teammates and contribute to a high-performance culture.

Skills

Digital literacy

Customer service

Teamwork

Job description

Marks & Spencer Plc in Coventry is looking for a Café Assistant to join the M&S Café team. The role is hands-on and high-pressure, focused on delivering five-star service and recommending food and drinks while ensuring smooth café operation during peak hours.

You'll work a Christmas pattern with fixed shifts, using digital tools to take orders, stay efficient, and maintain top food safety standards in a fast-paced store environment.