Holiday Café Assistant — Fast-Paced, Five-Star Service

Marks and Spencer; Dundee; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer in our store café is seeking a hands-on team member to deliver warm, five-star service during peak periods. You’ll thrive in a fast-paced environment and be a brand ambassador for quality food and drink.

You’ll use digital tools to take and fulfil orders quickly, maintain impeccable food safety standards, and support colleagues to keep the café running smoothly, even when busy.

Qualifications

• Able to work in a fast-paced, high-pressure cafe environment.
• Strong food safety practices and hygiene awareness.
• Excellent communication and customer service skills.

Responsibilities

• Be brand ambassador by suggesting great food and drinks and keeping the cafe running smoothly.
• Use digital tools to take and fulfil orders quickly, keeping customers moving.
• Maintain impeccable food safety standards while juggling orders and queues.
• Work with the team to deliver five-star service, even at peak times.
• Be flexible, adapting quickly as needed across shifts.

Skills

Digital literacy

Customer service

Teamwork

Stress management

Flexibility

Tools

POS system

Job description

Marks and Spencer in our store café is seeking a hands-on team member to deliver warm, five-star service during peak periods. You’ll thrive in a fast-paced environment and be a brand ambassador for quality food and drink.

You’ll use digital tools to take and fulfil orders quickly, maintain impeccable food safety standards, and support colleagues to keep the café running smoothly, even when busy.