Christmas Café Assistant: Fast, Five-Star Service

Marks and Spencer; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Birmingham is seeking a Café team member to join the heart of our store. This role is fast-paced and hands-on, requiring the ability to deliver warm, five-star service while managing busy periods.

You’ll be a brand ambassador, making great food and drink recommendations and ensuring the café operates smoothly. You’ll use digital tools to take and fulfil orders quickly, keeping customers moving and satisfied.

Responsibilities

• Be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Be digitally confident and use our tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards while juggling orders and queues.
• Deliver five-star service under pressure.

Job description

Marks & Spencer in Birmingham is seeking a Café team member to join the heart of our store. This role is fast-paced and hands-on, requiring the ability to deliver warm, five-star service while managing busy periods.

You’ll be a brand ambassador, making great food and drink recommendations and ensuring the café operates smoothly. You’ll use digital tools to take and fulfil orders quickly, keeping customers moving and satisfied.