Hire & Operations Coordinator

Lloyds British Group Ltd; City of Edinburgh; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Life assurance

Pension Scheme

95% discount across the Speedy brand

Opportunities for training,development

Voluntary Health Cash Plan

My Staff Shop: discounts and offers

Green Commute Initiative: Work scheme

PAM – Employee Assistance Program

Job summary

Speedy Group is seeking a Hire Controller in Edinburgh to manage the end-to-end hire process from order to delivery and collection. You will coordinate with stock, drivers and engineers to ensure customer needs are met and service is outstanding.

This desk-based role emphasises frontline sales and customer service, relationship-building, and alignment with ESG goals while supporting a flexible, team-oriented environment.

Qualifications

• Strong organisational skills.
• Strong communication skills, both verbal & written.
• Commitment to learn and develop.
• Driving licence.
• Previous experience working within the hire industry or similar sales or operational role.
• Ability to support your business unit/team to deliver ESG Strategy – Decade to Deliver.

Responsibilities

• Based in the depot, the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.

Skills

Organisational skills

Communication skills

Learning mindset

Driving licence

Hire industry experience

Customer service

Job description

Speedy Group is seeking a Hire Controller in Edinburgh to manage the end-to-end hire process from order to delivery and collection. You will coordinate with stock, drivers and engineers to ensure customer needs are met and service is outstanding.

This desk-based role emphasises frontline sales and customer service, relationship-building, and alignment with ESG goals while supporting a flexible, team-oriented environment.