Hire Coordinator

J Murphy & Sons; Hemel Hempstead; Presencial; GBP 24.000 - 32.000; Jornada completa

Descripción de la vacante

Murphy is seeking a Hire Coordinator in Hemel Hempstead to ensure timely delivery of correct equipment, uphold specification standards and deliver high-quality service to customers. The role involves procuring plant and equipment, optimizing utilisation and working with the supply chain to satisfy delivery and cost targets. Experience in hire desks and Syrinx is desirable.

Formación

• Demonstrates strong customer service orientation.
• Clear and concise communication abilities.
• Experience handling calls and client inquiries.
• Proficient in MS Office tools.
• Able to work effectively in a team.

Responsabilidades

• Ensure the right equipment is delivered on time, meeting specifications.
• Procure externally sourced plant and equipment ensuring quality and value.
• Maximise Murphy plant utilisation and manage hire items.
• Liaise with external supply chain to ensure quality and delivery.
• Provide high quality service in all client communications.
• Maintain accurate paper and digital records.
• Prepare correspondence and documents to required standards.
• Record-keeping in filing systems and cost tracking.

Conocimientos

Strong customer service

Excellent communication

Telephone communication

Attention to detail

Teamwork

Herramientas

Syrinx

Microsoft Word

Microsoft Excel

PowerPoint

Descripción del empleo

Murphyis a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutionsto infrastructure sectors includingtransportation;natural resources; energy and water.Headquartered in London, Murphy hasa number of related businesses –Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering;Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel,tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities. Murphy employs around4,000engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’

- directly delivering the people, plant and expertise needed to make projects a success.Visit www.murphygroup.comor follow us onLinkedIn,Facebook, InstagramandX: #MoretoMurphy

A day in the life of a Murphy Hire Coordinator

• Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
• Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value
• Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available
• Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved
• Provide high quality customer service in all communications with internal and external clients.
• Maintain accurate paper and computer-based records.
• Produce correspondence, documents and presentations to specification using a variety of media.
• Maintain established paper and computer-based filing systems.
• Conduct financial duties, for example, processing invoices or tracking costs.
• Work in accordance with established processes and provide feedback on their effectiveness.
• Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
• Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
• Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

Still interested, does this sound like you?

• Experience in a Hire Desk role would be desirable
• Experience using Syrinx is preferred
• Previous experience working in an office environment with some experienceworking in a customer facing role
• Extensive experience working through telephone communications with a clear and concise phone manner.
• Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint
• Previous experience in plant would be beneficial but not essential
• Previous experience managing and processing invoices would be beneficial