Hire Controller- Procurement

OCS; Ipswich; On-site; GBP 28,000 - 42,000; Full time

Job summary

OCS in Ipswich is seeking a Hire Controller to manage all equipment hiring for Hard Services, monitor spend leakage, and report to the Projects Procurement Manager. The role collaborates with the Projects Operations team to ensure effective equipment management and data reporting to stakeholders.

You will engage with internal and external customers, developing product knowledge and using sound judgment to align with company policies.

Qualifications

• Proven experience in a Purchasing Customer Service role, preferably handling in-bound order enquiries where you have used your skills and experience to successfully complete transactions and satisfy internal customers
• Previous experience in the hire or construction industry would be advantageous but not essential
• Experience in developing and utilising product knowledge, eager to understand our product range and the wider OCS business
• Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
• Comfortable using your own judgment and initiative to make decisions in line with our company policies
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Responsibilities

• Proven experience in a Purchasing Customer Service role, preferably handling in-bound order enquiries where you have used your skills and experience to successfully complete transactions and satisfy internal customers
• Previous experience in the hire or construction industry would be advantageous but not essential
• Experience in developing and utilising product knowledge, eager to understand our product range and the wider OCS business
• Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
• Comfortable using your own judgment and initiative to make decisions in line with our company policies
• An

Skills

Purchasing CS

Customer service

Negotiation

Job description

About The Role

Days of Working: Monday to Friday

Reporting to the Projects Procurement Manager, the Hire Controller will manage all hiring of equipment for Hard Services at OCS – managing spend leakage and reporting back to our sole supplier to increase their offering. Working alongside our Projects Operations team to ensure the equipment is managed effectively.

Reporting & maintaining data back to the business and stakeholders of how our Hire spend is being managed and looking for opportunities to grow the account. This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands‑on, highly operational, service‑focused business.

Key Responsibilities

• Proven experience in a Purchasing Customer Service role, preferably handling in-bound order enquiries where you have used your skills and experience to successfully complete transactions and satisfy internal customers
• Previous experience in the hire or construction industry would be advantageous but not essential
• Experience in developing and utilising product knowledge, eager to understand our product range and the wider OCS business
• Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
• Comfortable using your own judgment and initiative to make decisions in line with our company policies
• An