Hire Controller: Frontline Sales & Service Lead

Lloyds British Group Ltd; City of Edinburgh; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life assurance

Pension Scheme

95% discount across the Speedy brand

Opportunities for training, developemt

Voluntary Health Cash Plan

My Staff Shop: discounts across many供应

Green Commute Initiative

Employee Assistance Program (EAP)

Job summary

Speedy is the UK’s leading hire provider with the widest range of tools and equipment. The Hire Controller in Edinburgh coordinates the full hire process from order to delivery, ensuring customer satisfaction and strong liaison with depot teams.

The role is desk-based, requires strong organisational and communication skills, a driving licence, and prior hire industry or sales/operational experience. Flexible working and career development are part of the package.

Qualifications

• Strong organisational skills.
• Strong communication skills both verbally & written.
• Commitment to learn and develop.
• Driving license.
• Previous experience working within the hire industry or similar sales or operational role.
• Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.

Responsibilities

• Coordinate the entire hire process from taking the order through to delivery and collection.
• Liaise with every part of the depot to ensure customer needs are met and service is satisfactory.
• Desk-based role with regular liaison with stock teams, drivers and engineers to minimise delays.

Skills

Organisational skills

Communication skills

Commitment to learn

Driving licence

Hire industry experience

ESG Strategy awareness

Job description

Speedy is the UK’s leading hire provider with the widest range of tools and equipment. The Hire Controller in Edinburgh coordinates the full hire process from order to delivery, ensuring customer satisfaction and strong liaison with depot teams.

The role is desk-based, requires strong organisational and communication skills, a driving licence, and prior hire industry or sales/operational experience. Flexible working and career development are part of the package.