Hire Controller

PATH Recruitment; Ledston; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Job summary

PATH Recruitment is seeking a Hire Controller for a Leeds-based equipment rental business. The role is Monday to Friday, on-site, with a salary of £28,000–£31,000 and strong benefits. You will coordinate hires from enquiry to off-hire and support depot operations with a focus on excellent customer service.

The ideal candidate has experience in equipment rental or hire desk, with excellent organisational and communication skills, and solid IT literacy to manage hire systems.

Qualifications

• Experience in customer service or hire desk environment preferred.
• Strong organisational and communication skills.
• Good IT skills and ability to manage hire systems.

Responsibilities

• Handle inbound hire enquiries and convert to bookings.
• Schedule equipment deliveries and collections.
• Liaise with drivers, engineers and yard teams.
• Process hire contracts, extensions and off-hires.
• Build relationships with customers.

Skills

Customer service

Organisation

Communication

IT skills

Job description

Hire Controller required in the Leeds area, for established equipment rental business. Monday-Friday role, £28,000-£31,000 salary, great benefits and career stability.

The Company

We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long‑term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.

Due to continued growth, they are looking to recruit a Hire Controller to join their busy depot. This Hire Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.

Key Benefits

• Basic salary between £28,000 and £31,000 per year
• Monday to Friday working hours providing a strong work‑life balance
• 25 days annual leave plus bank holidays
• Pension scheme
• Long‑term career opportunities within a well‑established equipment rental business
• Supportive and professional team environment

About the Role

As a Hire Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off‑hire. This Hire Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.

Typical responsibilities include:

• Managing inbound hire enquiries and converting them into bookings
• Scheduling equipment deliveries and collections
• Liaising with drivers, engineers, and yard teams
• Processing hire contracts, extensions, and off‑hires
• Building relationships with new and existing customers
• Ensuring equipment availability and accurate system records
• Supporting depot operations and maintaining service standards

This Hire Controller role is ideal for someone who enjoys a fast‑paced environment and takes pride in delivering excellent customer service.

About You

To succeed as a Hire Controller, you will ideally have experience in a customer service or hire desk environment.

You may have:

• Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supply
• Strong organisational and communication skills
• Confidence handling customer enquiries and coordinating bookings
• Good IT skills and the ability to manage hire systems
• A proactive and team‑focused approach

Candidates with experience as a Hire Controller or similar hire coordination roles are highly encouraged to apply.

To be successful in this role, you may have worked as a:
Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.

If you are looking for a stable opportunity as a Hire Controller within a respected equipment rental business near Leeds,

We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices