Hire and Sales Coordinator

Berry Recruitment Group; Bury St Edmunds; On-site; GBP 29,000 - 30,000; Full time

Job summary

Berry Recruitment are recruiting for a Hire and Sales Co-ordinator to support a successful client in Bury St Edmunds. You will provide a prompt and efficient service to customers, ensuring all administration is completed accurately and on time.

You will maximise revenue through effective equipment management and add-on sales, while maintaining strong communication with internal teams and customers. Hours are Monday to Friday, with a salary between £28,500 and £30,000 per year.

Qualifications

• Experience coordinating hires and customer orders.
• Strong administrative and organisational abilities.
• Excellent communication and customer service skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Handle telephone enquiries and customer orders with accurate equipment information.
• Coordinate with Workshop and Drivers for availability and timely delivery/collection.
• Process on-hires, off-hires and exchanges using Smart Office for purchasing and stock control.
• Actively sell consumables to meet monthly revenue targets.
• Report rate or agreement issues to GM, sales admin, and Account Manager; assist with invoice queries.

Skills

Organisational skills

Administrative skills

Communication skills

Customer service

Work under pressure

Attention to detail

Tools

Smart Office

Job description

Berry Recruitment are recruiting for a Hire and Sales Co-ordinator to support a successful client in Bury St Edmunds.

For this role, you will provide a prompt and efficient service to customers, ensuring all administration is completed accurately and on time. You will play a key role in maximising revenue through effective equipment management and add-on sales, while maintaining strong communication with internal teams and customers.

Your duties will include:

• Handling all telephone enquiries and orders from customers and providing accurate equipment information
• Liaise with the Workshop and Drivers to ensure equipment availability and timely delivery and coordinate drivers for efficient delivery and collection of equipment.
• Process on-hires, off-hires, and exchanges using Smart Office and using Smart Office for purchasing, equipment searches, internal transfers, stock control, and customer enquiries.
• Actively sell consumables to meet monthly revenue targets for purchasing, equipment searches, internal transfers, stock control, and customer enquiries.
• Report any customer rate or agreement issues to GM, sales admin, and Account Manager for resolution and assist GM and credit control with resolving invoice queries.

Key Skills Required:

• Strong organisational and administrative skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure and meet deadlines.
• Proficiency in Smart Office or similar systems.
• Attention to detail and commitment to accuracy.

Hours: Monday to Friday. 7:30am until 4:30pm.

Salary: Between £28,500 and £30,000 per annum.

This role is a permanent position.

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010.