Highways Admin & Business Support Specialist - Hybrid

Norfolk County Council; Ketteringham; Hybrid; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Health & wellbeing services

Flexible working (hybrid/remote)

Local Government Pension Scheme

Relocation expenses

Blue Light Card

Job summary

Norfolk County Council is seeking a Business Support Assistant to join the Business Support and Development team in Ketteringham. The role provides administrative and business support across multiple directorates with a focus on the Highways service.

You will contribute to efficient office operations, maintain records, and help coordinate meetings while upholding high standards of customer service and information management.

Qualifications

• Strong IT skills with experience in Microsoft Excel, Word and SharePoint.
• Commitment to delivering excellent customer service in line with standards.
• Effective written and verbal communication skills.
• Experience taking accurate meeting minutes.
• Strong organisational skills to manage varied workload.
• Ability to work under pressure and meet deadlines.
• Collaborative approach and willingness to support colleagues.
• Professionalism, discretion, and handling sensitive information appropriately.
• Understanding of data protection principles and information management.

Responsibilities

• Provide a wide range of administrative and business support services across the Community & Environmental Services and Infrastructure directorates.
• Primary focus on supporting the Highways service and delivering quality support.

Skills

IT proficiency

Excel

Word

SharePoint

Customer service

Communication

Minute taking

Organisational skills

Time management

Team player

Discretion

Data protection

Job description

Norfolk County Council is seeking a Business Support Assistant to join the Business Support and Development team in Ketteringham. The role provides administrative and business support across multiple directorates with a focus on the Highways service.

You will contribute to efficient office operations, maintain records, and help coordinate meetings while upholding high standards of customer service and information management.