Hybrid Administrative Specialist – Highways Support

Norfolk County Council; Wymondham; Hybrid; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Hybrid working

Pension scheme

Health & wellbeing services

Discounts and benefits (NorfolkRewards

Relocation support

Job summary

Norfolk County Council in Ketteringham is seeking a Business Support Assistant to provide administrative and business support across directorates, with a primary focus on Highways. The role supports a friendly, collaborative team and offers hybrid working options.

The position requires strong IT skills (Excel/Word/SharePoint), excellent customer service, clear communication, and the ability to manage minutes and diverse workloads. Salary is pro rata for part-time hours.

Qualifications

• Strong IT skills with Excel, Word and SharePoint experience.
• Commitment to excellent customer service and standards.
• Effective written and verbal communication.
• Experience taking accurate meeting minutes.
• Well-organised with ability to prioritise workload.

Responsibilities

• Provide administrative and business support across Community & Environmental Services and Infrastructure directorates, with a focus on Highways.
• Support the Highways service and wider team in a fast-paced environment.
• Take accurate meeting minutes and manage information discreetly.
• Contribute to team success through collaboration and flexible support.

Skills

Customer service

Written & verbal communication

Meeting minutes

Organisational skills

Working under pressure

Team collaboration

Discretion

Data protection awareness

Tools

Excel

Word

SharePoint

Job description

Norfolk County Council in Ketteringham is seeking a Business Support Assistant to provide administrative and business support across directorates, with a primary focus on Highways. The role supports a friendly, collaborative team and offers hybrid working options.

The position requires strong IT skills (Excel/Word/SharePoint), excellent customer service, clear communication, and the ability to manage minutes and diverse workloads. Salary is pro rata for part-time hours.