Higher Education Programs Coordinator

Confidential; Brighton; On-site; GBP 16,000 - 22,000; Full time

Job summary

Office Angels are recruiting for a Higher Education Administrator in Brighton. The role is 37.5 hours per week, 8:30am-5pm, Monday to Friday, with a salary of 13.75 per hour.

You will coordinate activities, provide guidance to staff and students, handle enquiries and create clear communications. The ideal candidate will have office admin experience, strong communication, proficiency in Microsoft Office, excellent organisation, and a proactive approach.

Qualifications

• Experience in office administration.
• Excellent written and verbal communication.
• Proficient with Microsoft Office applications.
• Strong organisational and time-management skills.

Responsibilities

• Coordinate and support planning, scheduling and delivery of activities, events and meetings.
• Act as first point of contact for staff, students and stakeholders, providing high-quality advice and customer service.
• Manage and respond to enquiries, resolve issues where possible and escalate complex matters as needed.
• Create, maintain and distribute clear, accurate communications across channels including websites and guidance materials.
• Support quality assurance processes and feedback activities, monitoring service performance and identifying improvement opportunities.
• Maintain accurate records and documentation, producing reports and data insights on attendance, usage and service uptake.
• Collaborate with colleagues across teams to share information and improve processes.

Skills

Office administration

Excellent communicator

Microsoft Office

Attention to detail

Telephone manner

Organisation

Time management

Team player / Independent worker

Initiative

Process management

Tools

Microsoft Office

Job description

Office Angels are recruiting for a Higher Education Administrator in Brighton. The role is 37.5 hours per week, 8:30am-5pm, Monday to Friday, with a salary of 13.75 per hour.

You will coordinate activities, provide guidance to staff and students, handle enquiries and create clear communications. The ideal candidate will have office admin experience, strong communication, proficiency in Microsoft Office, excellent organisation, and a proactive approach.