Course & Student Experience Coordinator (Hybrid)

Brighton; Brighton; Hybrid; GBP 31,000 - 32,000; Full time

Job summary

The College Office – Creativity, Technology and Society at the University of Brighton is hiring a Course Administrator. The role supports staff and students, handling enquiries, providing information on university services, and delivering administrative support for course teams.

The post is full-time (37 hours), fixed-term until 29 February 2028, with some remote working and a campus base at Moulsecoomb. Interviews week starting 2 November.

Qualifications

• Experience delivering a broad range of customer-focused enquiry and support services.
• Experience carrying out a range of organisational and administrative duties.
• Ability to produce written communications clearly and concisely.
• Ability to work proactively to ensure effective service delivery.
• Ability to use Microsoft Office programs to a high standard.

Responsibilities

• Plan, prioritise and manage a range of work activities.
• Handle enquiries received through different routes and provide information on University services.
• Provide administrative support for course teams and stakeholders.
• Deliver friendly and efficient service for students, staff, visitors, and external stakeholders.

Skills

Customer service

Administrative duties

Written communications

Proactive work

MS Office

Tools

Microsoft Office

Job description

The College Office – Creativity, Technology and Society at the University of Brighton is hiring a Course Administrator. The role supports staff and students, handling enquiries, providing information on university services, and delivering administrative support for course teams.

The post is full-time (37 hours), fixed-term until 29 February 2028, with some remote working and a campus base at Moulsecoomb. Interviews week starting 2 November.