Course Administrator - Student Support & Coordination (Hybrid)

University of Brighton; Brighton; Hybride; GBP 27 000 - 30 000; Plein temps

Résumé du poste

University of Brighton is seeking a Course Administrator on a fixed-term 12-month contract. The role is based at Falmer Campus with opportunities for some remote working, and involves providing friendly reception and assisting staff and students with a range of administrative tasks.

The successful candidate will handle enquiries, provide information on university-wide services, and support course teams while maintaining high standards of customer service in a busy environment.

Qualifications

• Experience delivering a broad range customer-focused enquiry and support services.
• Experience carrying out a range of organisational and administrative duties.
• Ability to produce written communications clearly and concisely.
• Work proactively to ensure effective service delivery.
• Proficiency in Microsoft Office to a high standard.

Responsabilités

• Provide friendly, efficient reception for students, staff, visitors and external stakeholders.
• Handle enquiries from multiple routes and provide information on University-wide services, policies and procedures.
• Support course teams with administrative tasks and processes.
• Coordinate and prioritise workload to ensure a high standard of service.

Connaissances

Customer service

Administration

Written communication

Proactive

Microsoft Office

Outils

Microsoft Office

Description du poste

University of Brighton is seeking a Course Administrator on a fixed-term 12-month contract. The role is based at Falmer Campus with opportunities for some remote working, and involves providing friendly reception and assisting staff and students with a range of administrative tasks.

The successful candidate will handle enquiries, provide information on university-wide services, and support course teams while maintaining high standards of customer service in a busy environment.