Higher Education Administrator - Immediate Start

Confidential; Brighton; On-site; GBP 16,000 - 22,000; Full time

Job summary

Office Angels are recruiting for a Higher Education Administrator in Brighton. The role is 37.5 hours per week, 8:30am-5pm, Monday to Friday, with a salary of 13.75 per hour.

You will coordinate activities, provide guidance to staff and students, handle enquiries and create clear communications. The ideal candidate will have office admin experience, strong communication, proficiency in Microsoft Office, excellent organisation, and a proactive approach.

Qualifications

• Experience in office administration.
• Excellent written and verbal communication.
• Proficient with Microsoft Office applications.
• Strong organisational and time-management skills.

Responsibilities

• Coordinate and support planning, scheduling and delivery of activities, events and meetings.
• Act as first point of contact for staff, students and stakeholders, providing high-quality advice and customer service.
• Manage and respond to enquiries, resolve issues where possible and escalate complex matters as needed.
• Create, maintain and distribute clear, accurate communications across channels including websites and guidance materials.
• Support quality assurance processes and feedback activities, monitoring service performance and identifying improvement opportunities.
• Maintain accurate records and documentation, producing reports and data insights on attendance, usage and service uptake.
• Collaborate with colleagues across teams to share information and improve processes.

Skills

Office administration

Excellent communicator

Microsoft Office

Attention to detail

Telephone manner

Organisation

Time management

Team player / Independent worker

Initiative

Process management

Tools

Microsoft Office

Job description

JOB TITLE: Higher Education Administrator

LOCATION: Brighton

HOURS: 37.5 Hours

SHIFT: 8:30am-5pm Monday to Friday

SALARY: 13.75 per hour

DURATION: Ongoing

Role Responsibility:

• - Coordinate and support the planning, scheduling and delivery of activities, events and meetings, ensuring timelines and resources are effectively managed.


• - Act as the first point of contact for staff, students and other stakeholders, providing high-quality advice, guidance and customer service.


• - Manage and respond to enquiries, assessing and resolving issues where possible and escalating complex matters appropriately.


• - Create, maintain and distribute clear, accurate and engaging communications across a range of channels, including websites and guidance materials.


• - Support quality assurance processes and feedback activities, helping to monitor service performance and identify opportunities for improvement.


• - Maintain accurate records and documentation, producing reports and data insights on attendance, usage and service uptake.


• - Collaborate with colleagues across teams and departments to share information, improve processes and contribute to the effective delivery of services.

The Ideal Candidate:

• - Previous experience in office administration essential


• - Excellent communicator - written and verbal


• - Total proficiency with Microsoft programmes


• - Keen eye for detail, punctual and organise


• - Professional telephone manner and communication skills


• - High level organisational and time management skills


• - Ability to work as both a team member and in a stand-alone position


• - Strong initiative and proactive working manner


• - Able to manage complex processes using initiative and taking responsibility

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

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