Course Administrator - Internal Only

University of Brighton; Brighton; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

University of Brighton is seeking a Course Administrator on a fixed-term 12-month contract. The role is based at Falmer Campus with opportunities for some remote working, and involves providing friendly reception and assisting staff and students with a range of administrative tasks.

The successful candidate will handle enquiries, provide information on university-wide services, and support course teams while maintaining high standards of customer service in a busy environment.

Qualifications

• Experience delivering a broad range customer-focused enquiry and support services.
• Experience carrying out a range of organisational and administrative duties.
• Ability to produce written communications clearly and concisely.
• Work proactively to ensure effective service delivery.
• Proficiency in Microsoft Office to a high standard.

Responsibilities

• Provide friendly, efficient reception for students, staff, visitors and external stakeholders.
• Handle enquiries from multiple routes and provide information on University-wide services, policies and procedures.
• Support course teams with administrative tasks and processes.
• Coordinate and prioritise workload to ensure a high standard of service.

Skills

Customer service

Administration

Written communication

Proactive

Microsoft Office

Tools

Microsoft Office

Job description

College Office - Health, Education and Public Life

Location: Brighton - Falmer Salary: £27,319 to £30,378 per annum Contract Length: 12 months Closing Date: Monday 19 October 2026 Interview Date: To be confirmed Reference: CH5052-26-219

Do you thrive in a busy environment, enjoy staying organised, and take pride in delivering excellent support? If so, this could be the perfect role for you.

As a Course Administrator on a fixed term 12 month contract, you'll be at the heart of our academic community, supporting both staff and students across a range of activities. Working closely with the Academic Administration Manager and Senior Course Administrators, you'll use your strong administrative, organisational and communication skills to manage priorities, coordinate essential processes, and help ensure an excellent student experience.

This includes handling enquiries received through different routes, providing information and advice on University-wide services, policies and procedures, and administrative support for course teams. You will also provide a friendly and efficient reception service for students, staff, visitors, and other external stakeholders, within agreed customer service levels and standards.

To Be Successful In This Role You Should Have

• Experience of delivering a broad range customer-focused enquiry and support services.
• Experience of carrying out a range of organisational and administrative duties.
• The ability to produce written communications clearly and concisely.
• Work proactively to ensure effective service delivery.
• The ability to use Microsoft Office computer programs to a high standard.

The role is based on our Falmer Campus but there are opportunities for some remote working too.

This post is full-time (37 hours), however we welcome applications form candidates seeking to job share, and is offered on a 12 month fixed term contract.

Further Details

Job Description

The University is committed to an inclusive environment which embraces equality and diversity in our working, learning, research and teaching environment. We particularly encourage male applicants and all those from Minority Ethnic backgrounds. The university is underrepresented by these groups at this job grade.

For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK.

Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us section of our vacancies page.

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