High-Volume Restaurant GM & Guest Experience Leader

Blue Shock; Wakefield; Presencial; GBP 38.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Professional development allowance

Meal discounts

Paid vacation program

Descripción de la vacante

Blue Shock Executive Search in Etobicoke, Ontario, is partnering with a hospitality leader to recruit a Restaurant Manager/ AGM. The role focuses on guest satisfaction, high-volume service, and developing a strong team in a fast-paced environment.

You will drive service excellence, mentor staff, manage scheduling and budgeting, and report KPIs to senior leadership. The position offers competitive CAD salary, comprehensive benefits, training, meal discounts, and vacation.

Formación

• Proven experience in hospitality or restaurant management roles.
• Strong leadership and motivational skills to inspire teams.
• Excellent communication, problem-solving, and decision-making abilities.
• Licences: Occupational First Aid and responsible liquor service (or willingness to obtain).

Responsabilidades

• Lead guest satisfaction and ensure service excellence at all touchpoints.
• Mentor and coach employees to achieve top performance and growth.
• Oversee daily operations including scheduling, budgeting, and KPI reporting.

Conocimientos

Guest experience leadership

Team leadership

Operations management

Budgeting & financials

Communication & problem-solving

First Aid

Liquor service certification

Descripción del empleo

Blue Shock Executive Search in Etobicoke, Ontario, is partnering with a hospitality leader to recruit a Restaurant Manager/ AGM. The role focuses on guest satisfaction, high-volume service, and developing a strong team in a fast-paced environment.

You will drive service excellence, mentor staff, manage scheduling and budgeting, and report KPIs to senior leadership. The position offers competitive CAD salary, comprehensive benefits, training, meal discounts, and vacation.