Senior Restaurant Manager, Toronto

Blue Shock; Wakefield; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development allowance

Meal discounts

Paid vacation program

Job summary

Blue Shock Executive Search in Etobicoke, Ontario, is partnering with a hospitality leader to recruit a Restaurant Manager/ AGM. The role focuses on guest satisfaction, high-volume service, and developing a strong team in a fast-paced environment.

You will drive service excellence, mentor staff, manage scheduling and budgeting, and report KPIs to senior leadership. The position offers competitive CAD salary, comprehensive benefits, training, meal discounts, and vacation.

Qualifications

• Proven experience in hospitality or restaurant management roles.
• Strong leadership and motivational skills to inspire teams.
• Excellent communication, problem-solving, and decision-making abilities.
• Licences: Occupational First Aid and responsible liquor service (or willingness to obtain).

Responsibilities

• Lead guest satisfaction and ensure service excellence at all touchpoints.
• Mentor and coach employees to achieve top performance and growth.
• Oversee daily operations including scheduling, budgeting, and KPI reporting.

Skills

Guest experience leadership

Team leadership

Operations management

Budgeting & financials

Communication & problem-solving

First Aid

Liquor service certification

Job description

About Us:

Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your career architects, focusing on connecting you with opportunities that align with your skills and aspirations. We are passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together.

Client Summary:

Our client is a recognized leader in hospitality, operating in a high-volume, service-driven environment. They are dedicated to creating memorable guest experiences while fostering a strong culture of leadership, accountability, and excellence.

Job Title: Restaurant Manager/AGM

Location: Etobicoke, Ontario

Offer:

• Competitive compensation ranging from $70,000 - $80,000 annually.
• Comprehensive benefits package to support health and wellness.
• Professional development allowance and leadership training opportunities.
• Meal discounts and lifestyle perks.
• Paid vacation program to ensure work-life balance.

Position Summary:

The Manager plays a key role in driving guest satisfaction, leading a high-performance team, and overseeing day-to-day service operations. This leader is accountable for results, committed to excellence, and passionate about hospitality. The successful candidate will bring proven management experience, strong coaching ability, and the drive to inspire their team to deliver exceptional service while achieving financial and operational goals.

Responsibilities: Guest Experience & Service Leadership

• Champion guest satisfaction by ensuring service excellence at every touchpoint.
• Act as a visible leader on the floor, guiding and supporting the team in real time.
• Maintain compliance with food safety, health, and alcohol service regulations.

Team Leadership & Development

• Mentor, coach, and inspire employees to achieve their best performance.
• Build a culture of trust, accountability, and professional growth.
• Recruit, train, and onboard team members while reinforcing operational standards.

Operations & Performance

• Oversee daily service operations with a focus on efficiency, safety, and consistency.
• Manage scheduling, labor, and resources to maximize productivity.
• Support financial objectives, including budgeting, cost management, and revenue growth.
• Monitor and report on key performance indicators to senior leadership.

Previous Experience & Skills:

• Proven experience in hospitality or restaurant management roles.
• Strong leadership and motivational skills with the ability to inspire teams.
• Excellent communication, problem-solving, and decision-making abilities.
• Occupational First Aid and responsible liquor service certifications (or willingness to obtain).
• Reliable, organized, and comfortable working in a fast-paced, high-volume environment.