High-Tempo Café Assistant — Five-Star Service

Marks & Spencer Plc; Eight Ash Green; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Cafe Customer Assistant to join our busy cafe team. You will take and fulfil orders with speed, maintain food safety standards and deliver five‑star service while staying calm under pressure.

You’ll be a brand ambassador, recommending great food and drinks and ensuring the cafe operates smoothly, even during peak periods. Flexibility to work various shifts is required.

Qualifications

• Digital confidence is essential; you'll use our tools to take and fulfil orders.
• Maintain impeccable food safety standards while serving customers.
• Deliver five‑star service and product recommendations.
• Teamwork matters; support colleagues and adapt to a high‑pressure environment.
• Flexibility to work where needed and handle pace.

Responsibilities

• Take and fulfill orders quickly using store tools.
• Keep the café area clean, stocked and welcoming.
• Assist colleagues and contribute to smooth operation during peak periods.
• Provide friendly service and product knowledge to customers.

Skills

Digital tools familiarity

Customer service

Food safety

Teamwork

Pressure handling

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Cafe Customer Assistant to join our busy cafe team. You will take and fulfil orders with speed, maintain food safety standards and deliver five‑star service while staying calm under pressure.

You’ll be a brand ambassador, recommending great food and drinks and ensuring the cafe operates smoothly, even during peak periods. Flexibility to work various shifts is required.