Holiday Café Assistant: Fast-Paced Five-Star Service

Marks & Spencer Plc; West of England; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc in the West of England region is seeking a Cafe Customer Assistant for our busy in-store café. This hands-on, fast-paced role requires you to deliver warm, five‑star service while handling orders quickly and calmly under pressure.

You will act as a brand ambassador, using digital tools to take and fulfil orders while maintaining impeccable food safety standards and supporting the team during peak periods.

Qualifications

• Deliver warm, five-star service during busy periods.
• Use digital tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards.

Responsibilities

• Take and fulfil cafe orders quickly to keep customers moving.
• Assist in the cafe during peak periods and adapt to pace.
• Work as part of a high-performing team in a fast-paced store environment.

Skills

Customer service

Digital tooling

Food safety awareness

Job description

Marks & Spencer Plc in the West of England region is seeking a Cafe Customer Assistant for our busy in-store café. This hands-on, fast-paced role requires you to deliver warm, five‑star service while handling orders quickly and calmly under pressure.

You will act as a brand ambassador, using digital tools to take and fulfil orders while maintaining impeccable food safety standards and supporting the team during peak periods.