High-Energy Coffee Operations Team Leader

Village Hotels; Dudley; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Hourly Rate

Gym Membership

Hotel Stays

Food & Drink Discount

Friends & Family Discount

Mental Health Support

Job summary

Village Hotels in the United Kingdom is seeking a hands-on Starbucks Team Leader to run busy shifts, coach the team, and ensure the coffee keeps flowing flawlessly.

You will blend brand expertise with Village warmth, translate big-picture plans into daily practice, manage payroll on rota tools, and drive KPI results while keeping morale high.

Host tastings, support local events, champion food safety, and lead by example to deliver brilliant service in a fast-paced hospitality environment.

Qualifications

• Coaching and developing a team to deliver top service.
• Strong grasp of cost control, wage percentages, and par levels.
• Obsessed with food safety, hygiene, and high-quality standards.
• Passion for coffee, tastings, and local marketing events.

Responsibilities

• Lead frontline operations and the floor during busy shifts.
• Turn strategic plans into daily practice and drive KPI achievement.
• Manage payroll, rostering, and cross‑department collaboration.
• Uplift team morale and training to deliver exceptional guest experiences.

Skills

Natural coach

Commercial brain

Relentless standards

Coffee champion

Job description

Village Hotels in the United Kingdom is seeking a hands-on Starbucks Team Leader to run busy shifts, coach the team, and ensure the coffee keeps flowing flawlessly.

You will blend brand expertise with Village warmth, translate big-picture plans into daily practice, manage payroll on rota tools, and drive KPI results while keeping morale high.

Host tastings, support local events, champion food safety, and lead by example to deliver brilliant service in a fast-paced hospitality environment.