Team Leader - Energetic Hospitality Ops Coach

Village Hotels - Bury - Starbucks; Bury; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink discount

Friends & Family discount

Mental Health support

Job summary

Village Hotels in Bury, in partnership with Starbucks, seeks a hands-on Team Leader to steer daily operations and energise the floor. You will coach the team, manage rosters, and ensure the coffee flow stays flawless while hitting KPIs.

You bring a commercial mindset, passion for quality, and a talent for hospitality. This role blends brand standards with Village warmth in a busy, guest-facing environment.

Qualifications

• Ability to lead and motivate a high-volume hospitality team.
• Strong numerical sense for wage %, par levels, and sales of higher-margin items.
• Attention to detail on cleanliness, safety, and hygiene standards.
• Passion for coffee and guest-focused service excellence.

Responsibilities

• Coach and develop team members to deliver top service during peak hours.
• Oversee payroll-related rota planning and daily operations.
• Drive sales of high-margin items with a confident, non-pushy approach.
• Ensure food safety compliance and maintain high hygiene standards.

Skills

People leadership

Coaching staff

Commercial awareness

Food safety compliance

Job description

Village Hotels in Bury, in partnership with Starbucks, seeks a hands-on Team Leader to steer daily operations and energise the floor. You will coach the team, manage rosters, and ensure the coffee flow stays flawless while hitting KPIs.

You bring a commercial mindset, passion for quality, and a talent for hospitality. This role blends brand standards with Village warmth in a busy, guest-facing environment.