Hospitality Team Leader: Coffee Service & Team Coaching

Village Hotels - Warrington - Starbucks; England; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Gym membership

Hotel stays

Food & drink discount

Friends & family discount

Mental health support

Job summary

Village Hotels Warrington partners with Starbucks to deliver world-class coffee and warm hospitality. The Starbucks Team Leader will be hands-on, coaching the team, managing floor operations, and ensuring smooth service during peak periods.

You will translate commercial targets into daily actions, schedule payroll, and support House/Bar/Reception to hit KPIs while maintaining high standards of food safety and guest experience.

Qualifications

• Coach and develop a high-performing team.
• Understand wage costs, par levels, and high-margin item sales.
• Ensure excellent food safety and hygiene across shifts.

Responsibilities

• Lead daily hospitality operations on the shop floor.
• Coach and motivate the team to deliver exceptional guest experiences.
• Coordinate with pub, reception and leisure departments to hit KPIs.
• Drive brand standards and local marketing initiatives.

Skills

Coaching

Commercial acumen

Hygiene standards

People leadership

Job description

Village Hotels Warrington partners with Starbucks to deliver world-class coffee and warm hospitality. The Starbucks Team Leader will be hands-on, coaching the team, managing floor operations, and ensuring smooth service during peak periods.

You will translate commercial targets into daily actions, schedule payroll, and support House/Bar/Reception to hit KPIs while maintaining high standards of food safety and guest experience.