Shift Leader: Energize a High-Impact Coffee Team

Costa Coffee; Worle; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Food & drink discount

Pension matching

Share scheme

Financial support fund

Perks information

Job summary

Costa Coffee in the United Kingdom is seeking a proactive Team Leader to energize and guide shifts, train new Baristas, and uphold our high standards of service and coffee excellence. You’ll lead a responsive, customer-focused team and ensure smooth operations across busy periods.

We value reliability, teamwork, adaptability, and a calm approach under pressure. This role emphasizes delivering memorable moments for customers while supporting colleagues and store performance.

Qualifications

• Reliable role model with accountability and maturity.
• Strong team player with great communication skills.
• Energetic, positive and confident leading others.
• Adaptable, resourceful and calm under pressure.
• Experience as a team leader or ready to step into the role.

Responsibilities

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Skills

Team leadership

Communication skills

Calm under pressure

Adaptable

Customer service

Job description

Costa Coffee in the United Kingdom is seeking a proactive Team Leader to energize and guide shifts, train new Baristas, and uphold our high standards of service and coffee excellence. You’ll lead a responsive, customer-focused team and ensure smooth operations across busy periods.

We value reliability, teamwork, adaptability, and a calm approach under pressure. This role emphasizes delivering memorable moments for customers while supporting colleagues and store performance.