HGV Technician — Diagnostics, Training & Benefits

New Resource Group; Shrewsbury; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Holidays increase with service

In-house training program

Rewards gateway platform

Healthcare cash plan

Fully equipped workshop

Job summary

Hartshorne Group, Shrewsbury Depot, is seeking skilled HGV Technicians to diagnose faults, service and repair vehicles to Volvo standards. You’ll ensure all paperwork is accurate, including repair orders and service reports, and work to resolve technical challenges while delivering excellent customer service.

Required qualifications include City & Guilds Parts 1&2, BTEC or IMI in motor vehicle management (or equivalent); HGV licence is a plus though not essential.

Qualifications

• City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry.
• HGV Licence advantageous but not essential.
• Fault diagnosis, servicing and repairs to Volvo standards with accurate documentation.

Responsibilities

• Fault diagnosis, servicing and repairs to Volvo standards.
• Ensure documentation is completed accurately (repair orders, service reports, production cards).
• thrive under pressure and provide solutions to technical challenges.
• Strong verbal communication and commitment to customer service.

Skills

Fault diagnosis

Servicing

Repairs

Strong verbal communication

Customer service

Education

City & Guilds part 1 & 2

BTEC

IMI in motor vehicle management

Job description

Hartshorne Group, Shrewsbury Depot, is seeking skilled HGV Technicians to diagnose faults, service and repair vehicles to Volvo standards. You’ll ensure all paperwork is accurate, including repair orders and service reports, and work to resolve technical challenges while delivering excellent customer service.

Required qualifications include City & Guilds Parts 1&2, BTEC or IMI in motor vehicle management (or equivalent); HGV licence is a plus though not essential.