HGV Technician

New Resource Group; Shrewsbury; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Holidays increase with service

In-house training program

Rewards gateway platform

Healthcare cash plan

Fully equipped workshop

Job summary

Hartshorne Group, Shrewsbury Depot, is seeking skilled HGV Technicians to diagnose faults, service and repair vehicles to Volvo standards. You’ll ensure all paperwork is accurate, including repair orders and service reports, and work to resolve technical challenges while delivering excellent customer service.

Required qualifications include City & Guilds Parts 1&2, BTEC or IMI in motor vehicle management (or equivalent); HGV licence is a plus though not essential.

Qualifications

• City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry.
• HGV Licence advantageous but not essential.
• Fault diagnosis, servicing and repairs to Volvo standards with accurate documentation.

Responsibilities

• Fault diagnosis, servicing and repairs to Volvo standards.
• Ensure documentation is completed accurately (repair orders, service reports, production cards).
• thrive under pressure and provide solutions to technical challenges.
• Strong verbal communication and commitment to customer service.

Skills

Fault diagnosis

Servicing

Repairs

Strong verbal communication

Customer service

Education

City & Guilds part 1 & 2

BTEC

IMI in motor vehicle management

Job description

HGV Technicians

Hartshorne Group. Shrewsbury Depot. Do You Want to Work for Volvo Trucks UK & Ireland’s Dealer of the Year 2025? Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you. Now recruiting for HGV Technicians to join our fantastic team at our Shrewsbury depot.

The Role

Join our team as a skilled HGV Technician, where you’ll be responsible for fault diagnosis, servicing, and repairs in line with Volvo’s high standards. You’ll ensure all documentation is completed accurately, including repair orders, service reports, and production cards. We are looking for individuals who thrive under pressure and actively seeks solutions to technical challenges. Strong verbal communication skills and a commitment to exceptional customer service are essential.

Shift Pattern

• Week One – 06.00am until 14.30pm
• Week Two – 13.30pm until 22.00pm
• Saturdays & call out on a rota basis

Requirements

Qualifications required City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential.

Benefits

• Fully equipped workshop.
• Excellent contributory pension scheme.
• Holidays increase with length of service.
• Excellent in house and Volvo product training programme.
• Rewards gateway platform available for scheme members.
• Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.

The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business. We are more than a dealer.