Heritage Facilities Assistant — On‑Site Ops & Visitor Support

Historic England; Greater London; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Defined benefit pension

28 days holiday

Corporate discounts

Free entry to English Heritage sites

Development opportunities

Job summary

Historic England is seeking a Facilities Assistant to ensure day-to-day FM services are delivered on site in London. You will help keep facilities safe, clean, well-stocked, well presented and comfortable for colleagues, visitors and tenants.

You will monitor contractor performance and raise issues to ensure smooth operations. This permanent, full-time role offers a defined benefit pension, generous holidays and opportunities for development.

Qualifications

• Experience in customer service operations.
• Knowledge of basic risk and compliance concepts.
• Ability to work in a facilities or operations team.

Responsibilities

• Ensure day-to-day FM services on site are delivered and facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times.
• Monitor performance standards of key contractors and escalate issues as needed.

Skills

Customer Service

Operations

Risk and Compliance

Job description

Historic England is seeking a Facilities Assistant to ensure day-to-day FM services are delivered on site in London. You will help keep facilities safe, clean, well-stocked, well presented and comfortable for colleagues, visitors and tenants.

You will monitor contractor performance and raise issues to ensure smooth operations. This permanent, full-time role offers a defined benefit pension, generous holidays and opportunities for development.