Facilities Assistant

Historic England; Greater London; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Defined benefit pension

28 days holiday

Corporate discounts

Free entry to English Heritage sites

Development opportunities

Job summary

Historic England is seeking a Facilities Assistant to ensure day-to-day FM services are delivered on site in London. You will help keep facilities safe, clean, well-stocked, well presented and comfortable for colleagues, visitors and tenants.

You will monitor contractor performance and raise issues to ensure smooth operations. This permanent, full-time role offers a defined benefit pension, generous holidays and opportunities for development.

Qualifications

• Experience in customer service operations.
• Knowledge of basic risk and compliance concepts.
• Ability to work in a facilities or operations team.

Responsibilities

• Ensure day-to-day FM services on site are delivered and facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times.
• Monitor performance standards of key contractors and escalate issues as needed.

Skills

Customer Service

Operations

Risk and Compliance

Job description

Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone.

Historic England has a fantastic opportunity for you to join us as our Facilities Assistant.

This is a full time, permanent position.

The location of this role is London.

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

Facilities Assistant

Company: Historic England Salary: £28,785 to £29,500 a year Hours: Full-time Location: London, EC4R 2YA Working pattern: On-site Job type: Permanent

What you will be doing

As our Facilities Assistant, you will ensure day to day FM services are delivered on site and that facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times. You will act as the first point of contact for colleagues, tenants and visitors on site.

You will monitor performance standards of key contractors. You will proactively resolve issues for colleagues and elevate problems appropriately.

Essential requirements

Who we are looking forCustomer ServiceOperationsRisk and CompliancePlease note your application will be scored and assessed against the above criteria.

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About Disability Confident

Disability Confident is a government scheme.

It encourages employers to recruit and retain disabled people and those with long term health conditions.