Facilities Assistant

Be Applied Ltd; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Work from home option

Wellness programs

Employee Assistance Programme

Additional parental leave

Enhanced maternity and paternity leave

Paid emergency leave

Sabbatical Opportunities

Mentoring/coaching

Payroll giving

Salary sacrifice

Team social events

Team lunches

Extracurricular clubs

Cycle to work scheme

Job summary

Historic England in London is seeking a Facilities Assistant to ensure day-to-day FM services are delivered on site. You will ensure facilities are safe, clean, well-stocked, maintained and comfortable at all times, while acting as the first point of contact for colleagues, tenants and visitors.

This is a full-time, permanent role based in London with a generous benefits package, including a defined benefit pension, 28 days holiday and development opportunities to help you achieve your goals.

Responsibilities

• Ensure day-to-day FM services are delivered on site.
• Act as the first point of contact for colleagues, tenants and visitors on site.
• Monitor performance standards of key contractors.

Skills

Customer service

Operations

Risk & compliance

Job description

Team Corporate Services - Facilities Management

Seniority Junior

Perks and benefits

Work from home option

Wellness programs

Employee Assistance Programme

Additional parental leave

Enhanced maternity and paternity leave

Paid emergency leave

Sabbatical Opportunities

Mentoring/coaching

Payroll giving

Salary sacrifice

Team social events

Team lunches

Extracurricular clubs

Cycle to work scheme

Candidate happiness

8.01 (12761)

Job Description

Summary

Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone.

Historic England has a fantastic opportunity for you to join us as our Facilities Assistant.

This is a full time, permanent position.

The location of this role is London.

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

What you will be doing

As our Facilities Assistant, you will ensure day to day FM services are delivered on site and that facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times. You will act as the first point of contact for colleagues, tenants and visitors on site.

You will monitor performance standards of key contractors. You will proactively resolve issues for colleagues and elevate problems appropriately.

Who we are looking for

Customer Service

Operations

Risk and Compliance

Please note your application will be scored and assessed against the above criteria.

Historic England is a Disability Confident Leader and normally offers guaranteed interviews to disabled candidates who meet the minimum criteria for the role, where it is practical and appropriate to do so. We want all candidates to shine in the recruitment process, so please tell us what we can do to help you show us your very best self. For more information, please visit our Everyone is Welcome page , or contact us at [e-mail] if you have any recruitment queries.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at [e-mail] if you have any recruitment queries.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.

Provisional interview dates: 1st December in person interviews