Facilities Assistant

Be Applied Ltd; Cambridge; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Work from home option

Wellness programs

Employee Assistance Programme

Additional parental leave

Enhanced maternity and paternity leave

Paid emergency leave

Sabbatical Opportunities

Mentoring/coaching

Payroll giving

Salary sacrifice

Team social events

Team lunches

Extracurricular clubs

Cycle to work scheme

Job summary

Historic England is recruiting for a Facilities Assistant in Cambridge. This is a Full Time, Fixed Term Contract (6 months) with hours 9.00 am – 5.00 pm.

We offer a competitive pension scheme (28.97% employer contributions), 28 days holiday, discounts, free entry to English Heritage sites, and development opportunities to help you reach your goals. Join a supportive team in the Corporate Services - Facilities Management department.

Qualifications

• Proven experience in customer service roles.
• Excellent communication skills and good organisation skills.
• Experience of working with varied software applications and data collection.
• Awareness of Health & Safety; willing to train as First Aider and Fire warden.
• Team player with willingness to do different tasks.

Responsibilities

• Ensure day-to-day facilities management on site.
• Facilities are safe, clean, well stocked, maintained and well presented.
• Act as the first point of contact for colleagues, tenants and visitors on site.
• Monitor performance standards of key contractors.
• Proactively resolve issues and escalate problems appropriately.

Skills

Customer service

Communication

Organisation

Software experience

Data collection

Health & Safety

First Aider training

Fire warden

Job description

Employment Type Full time Fixed Term Contract, 6 months

Salary £26,756 (GBP) Pro-rata, plus generous benefits

Team Corporate Services - Facilities Management

Seniority Junior

Perks and benefits

• Work from home option
• Wellness programs
• Employee Assistance Programme
• Additional parental leave
• Enhanced maternity and paternity leave
• Paid emergency leave
• Sabbatical Opportunities
• Mentoring/coaching
• Payroll giving
• Salary sacrifice
• Team social events
• Team lunches
• Extracurricular clubs
• Cycle to work scheme

Candidate happiness

8.01 (12761)

Job Description

Summary

Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone.

Historic England has a fantastic opportunity for you to join us as our Facilities Assistant.

This is a Full Time, Permanent position based in Cambridge. The hours are 9.00 am - 5.00 pm.

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

What you will be doing

As our Facilities Assistant, you will ensure day-to-day facilities management (FM) services are delivered on site and that facilities are safe, clean, well stocked, suitably maintained, well presented and comfortable at all times.You will act as the first point of contact for colleagues, tenants and visitors on site.You will monitor performance standards of key contractors.You will proactively resolve issues for colleagues and escalation problems appropriately.

Who we are looking for

• Proven experience in customer service roles
• Excellent communication skills and good organisation skills
• Experience of working with varied software applications and data collection
• An awareness of Health & Safety, willingness to train as First Aider and Fire warden
• Likes to work as part of a team with a willingness to do different tasks as required.

Please note your application will be scored and assessed against the above criteria.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at [e-mail] if you have any recruitment queries.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.

Provisional in person interview dates: 2nd December 2026