Facilities Assistant – Hybrid FM & Customer Care

Be Applied Ltd; Cambridge; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Work from home option

Wellness programs

Employee Assistance Programme

Additional parental leave

Enhanced maternity and paternity leave

Paid emergency leave

Sabbatical Opportunities

Mentoring/coaching

Payroll giving

Salary sacrifice

Team social events

Team lunches

Extracurricular clubs

Cycle to work scheme

Job summary

Historic England is recruiting for a Facilities Assistant in Cambridge. This is a Full Time, Fixed Term Contract (6 months) with hours 9.00 am – 5.00 pm.

We offer a competitive pension scheme (28.97% employer contributions), 28 days holiday, discounts, free entry to English Heritage sites, and development opportunities to help you reach your goals. Join a supportive team in the Corporate Services - Facilities Management department.

Qualifications

• Proven experience in customer service roles.
• Excellent communication skills and good organisation skills.
• Experience of working with varied software applications and data collection.
• Awareness of Health & Safety; willing to train as First Aider and Fire warden.
• Team player with willingness to do different tasks.

Responsibilities

• Ensure day-to-day facilities management on site.
• Facilities are safe, clean, well stocked, maintained and well presented.
• Act as the first point of contact for colleagues, tenants and visitors on site.
• Monitor performance standards of key contractors.
• Proactively resolve issues and escalate problems appropriately.

Skills

Customer service

Communication

Organisation

Software experience

Data collection

Health & Safety

First Aider training

Fire warden

Job description

Historic England is recruiting for a Facilities Assistant in Cambridge. This is a Full Time, Fixed Term Contract (6 months) with hours 9.00 am – 5.00 pm.

We offer a competitive pension scheme (28.97% employer contributions), 28 days holiday, discounts, free entry to English Heritage sites, and development opportunities to help you reach your goals. Join a supportive team in the Corporate Services - Facilities Management department.