Hereford Part-Time Bookings & Scheduling Coordinator

Nuffield Health Brentwood; Hereford; Hybrid; GBP 29,000 - 36,000; Part time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health Hereford Hospital is seeking a reliable Bookings Administrator to manage high volumes of email requests from referrals to appointments, ensuring service deliverables are met and patient experiences are enhanced.

The role requires NVQ Level 2 in Business and Administration or equivalent, plus experience in a customer-facing environment. You’ll help prepare reports, coordinate clinic availability and handle booking changes in a busy hospital setting.

Qualifications

• NVQ Level 2 in Business and Administration or equivalent.
• Experience in a customer facing environment.

Responsibilities

• Handle large volumes of email requests from referrals to appointments.
• Prepare standard and adhoc reports for the department.
• Coordinate availability of rooms and consultants; create, alter or cancel clinics.
• Manage appointment bookings and changes; ensure data accuracy and timeliness.

Skills

Empathy

Attention to detail

Customer service

Education

NVQ Level 2 in Business and Administration

Job description

Nuffield Health Hereford Hospital is seeking a reliable Bookings Administrator to manage high volumes of email requests from referrals to appointments, ensuring service deliverables are met and patient experiences are enhanced.

The role requires NVQ Level 2 in Business and Administration or equivalent, plus experience in a customer-facing environment. You’ll help prepare reports, coordinate clinic availability and handle booking changes in a busy hospital setting.