Heartist: Bar & Restaurant Team Member

Accorhotel; Newcastle upon Tyne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free parking

Uniform provided

Meals whilst on duty

Two bonus breaks each year

Job summary

Fairview Hotels in the United Kingdom is seeking a General Assistant Multi Task Team Member to provide outstanding counter and table service. You will have knowledge of all food and beverage items, assist the Front Desk, and support kitchen and bar operations to ensure guest satisfaction.

Key requirements include flexibility, enthusiasm, punctuality, and a customer-focused attitude. The role emphasizes Health & Safety compliance and a proactive approach to attracting returning guests.

Qualifications

• Flexibility to cover the business needs.
• Enthusiasm and reliability in a hospitality setting.
• Punctuality, adaptability and strong work ethic.
• Strong interpersonal skills with guests and colleagues.
• Ability to work independently and as part of a team.

Responsibilities

• You will provide excellent counter and table service to the hotel’s guests and have complete knowledge of all food and beverage items offered on the menu.
• Maintain close daily communication with the kitchen with regards to orders and special promotions.
• Ensure that designated bar is set up and fully stocked to the required standard.
• Maintain the highest standard of food and general hygiene, ensuring that all aspects of Health and Safety are complied with.
• Ensure that till operation procedures are followed and that all security procedures are carried out.
• Ensure that customers receive a courteous, friendly and efficient service at all times.
• Familiarise yourself with clients who use the Hotel frequently and assist the Hotel in attracting more customers.
• Assist the Reception team by attending to all operations related to the Front Desk and report any problems that have arisen during the shift.
• To undertake any other reasonable requests as made by the management.
• To attend company training as required.
• To take responsibility for the health, safety and welfare of yourself, other staff, guests and visitors who may be impacted by your work activities.

Skills

Customer service

Hospitality

Team player

Adaptable

Punctual

Reliable

Ethics

Interpersonal skills

Guest oriented

Sales oriented

Job description

Fairview Hotels in the United Kingdom is seeking a General Assistant Multi Task Team Member to provide outstanding counter and table service. You will have knowledge of all food and beverage items, assist the Front Desk, and support kitchen and bar operations to ensure guest satisfaction.

Key requirements include flexibility, enthusiasm, punctuality, and a customer-focused attitude. The role emphasizes Health & Safety compliance and a proactive approach to attracting returning guests.