Healthy Homes Scheduler & Admin Specialist

TristoneNash Ltd; Eastleigh; On-site; GBP 25,000 - 31,000; Full time

Job summary

TristoneNash Ltd is seeking a Healthy Homes Administrator & Scheduling Coordinator in Eastleigh to support a busy disrepair service. The role focuses on coordinating appointments, managing diaries for operatives and surveyors, and ensuring cases progress smoothly from inspection to completion.

You will be the primary point of contact for customers, keeping them informed and helping manage expectations. This is a 3-month fixed-term contract with a salary up to £28,310 per year.

Responsibilities

• Scheduling inspections, repair appointments and follow-on works.
• Managing and coordinating operatives' and surveyors' diaries.
• Keeping customers informed about appointments, progress and changes.
• Supporting customers throughout the disrepair process.
• Coordinating activity across multiple disrepair cases.
• Liaising with customers, colleagues, surveyors, operatives, contractors and legal representatives.
• Ensuring appointments and follow-on works are arranged efficiently.
• Maintaining accurate records and updating relevant systems.
• Monitoring case progress and helping ensure actions are completed within required timescales.
• Managing changes to schedules and resolving appointment‑related issues.
• Supporting the wider team with administrative tasks as required.
• Ensuring communications and records are accurate, timely and professional.

Job description

TristoneNash Ltd is seeking a Healthy Homes Administrator & Scheduling Coordinator in Eastleigh to support a busy disrepair service. The role focuses on coordinating appointments, managing diaries for operatives and surveyors, and ensuring cases progress smoothly from inspection to completion.

You will be the primary point of contact for customers, keeping them informed and helping manage expectations. This is a 3-month fixed-term contract with a salary up to £28,310 per year.